Purchase policies
Purchase Terms
These are the purchase terms acknowledged when ordering a Custom Container Living home online. They are shown here in full so you can review them before you begin. If anything on this page differs from your executed construction agreement, the construction agreement controls.
Down Payment, Cancellation & Refund
The 5% Down Payment is fully refundable until the construction agreement is executed. If the construction agreement is not executed within five business days after the payment is made, the order will expire and CCL will refund the payment to the original payment method, unless the customer and CCL agree in writing to extend the review period. Once the customer and CCL execute the construction agreement, the 5% Down Payment becomes nonrefundable and is applied to the purchase price, except as otherwise provided in the executed construction agreement or required by applicable law. The 5% Down Payment is credited toward the first 25% contractual payment. After the construction agreement is executed, CCL will invoice the remaining balance needed to complete the first 25% payment, and that balance will be due within seven calendar days.
Pricing, Base Model & Upgrades
The price displayed at checkout represents the selected home's standard base-model configuration for the project location entered, including the required state or code package and any upgrades selected. The customer may proceed with the standard configuration without selecting optional upgrades. After placing the order, the customer will complete the CCL Design Studio and work with CCL to finalize finishes, features and available upgrades; optional selections are added to the base price and incorporated into the final construction agreement. The final contract price will reflect the project location, required state or code packages, customer selections, optional upgrades, delivery and installation charges, approved changes, applicable taxes and any other amounts specifically identified in the construction agreement. The executed construction agreement governs final contractual pricing.
Delivery, Site Work & Customer Responsibilities
The Configured Home Price is shown separately from Estimated Delivery, and Estimated Delivery is not included in the 5% Down Payment. Unless specifically itemized as included, the Configured Home Price does not include transportation, delivery, crane or installation services, foundation work, site preparation, grading, landscaping, underground utilities, utility connections, decks, porches, canopies, permits, local inspections, taxes or other work performed at the customer's property. Unless the construction agreement states otherwise, the customer is responsible for securing a suitable property; confirming zoning and land-use approval; providing an accessible and prepared site; obtaining site-related permits and approvals; completing the foundation, utility and other site work; and ensuring the property is ready for delivery and installation according to CCL's requirements.
Production, Changes & Final Payment
Any production or delivery timeframe shown on the purchase page is an estimate and is not a guaranteed completion or delivery date. The production schedule will be established after the construction agreement is executed, required payments and approvals are received, selections are finalized and CCL confirms production availability, and it may be adjusted as permitted by the construction agreement. Changes requested after the construction agreement is executed may require a written change order and may affect the contract price and production schedule; the customer is responsible for approved change orders, customer-requested additions and any material cost adjustments expressly authorized by the construction agreement. The final 25% payment, together with all approved change orders, customer additions, authorized material adjustments and other outstanding balances, is due when production is complete. CCL will not schedule or release the home for delivery until the final payment has been received and cleared.
Financing & Warranty
Customers using a construction loan or other approved financing may follow a lender-approved draw schedule if CCL agrees to that schedule in writing. The customer remains responsible for coordinating with the lender and ensuring that all required funds are received by CCL at the agreed production milestones. Any warranty covering the home will be governed exclusively by the written limited warranty and warranty provisions provided with or referenced in the construction agreement. The purchase page does not expand, replace or create any warranty beyond those written terms.
Construction Agreement Controls
The purchase page, Design Studio selections and online order process are intended to begin the purchase and design process. The executed construction agreement, together with its exhibits, approved plans, specifications and written change orders, will contain the final terms of the transaction and will control if any information on the purchase page — including preliminary online terms, estimates, schedules or descriptions — conflicts with those documents.
Questions before you place your order? Please contact CCL or schedule a meeting.